Privacy Policy
At The Keto Lady, your privacy matters. This policy explains what information we collect, how we use it, and how your data is handled when you use this website.
1. Information We Collect
Information You Provide
When you contact us through the website, we may collect:
- Your name
- Your email address
- Your message
This information is used only to respond to your inquiry.
Information Collected Automatically
We use analytics tools to understand how visitors use our website. This may include:
- Pages visited
- Time spent on the site
- Device and browser type
- General geographic location (non-precise)
This data helps us improve the website experience.
2. How Your Information Is Used
We use your information to:
- Respond to your messages
- Improve website performance and content
- Better understand what visitors are looking for
We do not sell, rent, or trade your personal information.
3. Third-Party Services
We use trusted third-party tools to operate this website.
Google Analytics
- We use Google Analytics to understand how visitors interact with the site.
Analytics tracking is only activated after you provide consent through our cookie banner. - Google may process data according to its own privacy policies.
Practice Better (Booking Platform)
When you click to book a call or program, you are redirected to Practice Better, an external platform.
- Any information you provide there (including personal or health-related information) is collected and processed by Practice Better
- Their privacy practices are governed by their own policies
We encourage you to review their privacy policy before submitting information.
4. Cookies & Tracking
This website uses cookies to enhance your experience.
Cookies are small files stored on your device that help us:
- Understand how the site is used
- Improve performance
- Provide a smoother browsing experience
We use CookieYes to manage cookie consent.
You can:
- Accept or reject non-essential cookies
- Change your preferences at any time
5. Data Storage & Security
Information submitted through this website is:
- Sent via secure connections (HTTPS)
- Stored in our email system and/or website platform
We take reasonable steps to protect your information, but no system is 100% secure.
6. Your Rights
Under applicable privacy laws (including Quebec Law 25 and PIPEDA), you have the right to:
- Request access to your personal information
- Request corrections to your information
- Withdraw consent for data use
To make a request, contact us using the details below.
7. Contact
If you have any questions about this policy or your personal information, you can contact us through the contact form on this website. We respond to all inquiries as soon as possible.
8. Changes to This Policy
We may update this policy from time to time.
The latest version will always be posted on this page.